Support
Send the payout, not a description.
Write to [email protected]. If an entry looks wrong, open the payout in Levelrow and include its date, the entry number and the difference the page shows.
We reply within 2 business days.
- A payout did not match: include the payout date, the entry number and the difference.
- An amount has no account: include the Shopify transaction type Levelrow named.
- A billing question: include your store domain and the Shopify invoice date.
- Anything else: include your store domain and what you expected to happen.